Regional Head of Operations - Supported Living and Care Homes
Meet Our Recruiter
Mike Tait
About the Role
Regional Head of Operations — Supported Living and Care Homes
Job Title: Regional Head of Operations
Location: Birmingham, West Midlands, B1, UK
Salary: to £70,000 per annum, depending on experience
Employment Type: Permanent, full-time 40hrs per week
Start Date: ASAP
Exciting Regional Head of Operations Role with Growing Midlands Care Group
Our client's established Midlands portfolio encompasses a broad range of services, with a particular focus on supported living and elderly residential care. The group's current footprint covers nearly 100 beds across these provisions, with active plans for expansion in the near future.
For an experienced Operations Manager, this role represents an exciting opportunity to drive strategic growth while overseeing a diverse range of existing services.
About the Role
As Regional Head of Care Operations for the Midlands, your primary focus will be supported living and learning disabilities services, with additional oversight of the group's elderly care home provisions
Key responsibilities for the Head of Operations include:
- Providing operational leadership across a diverse, multi-site portfolio
- Supporting and performance managing Registered Managers
- Maintaining strong relationships with commissioners and local authorities
- Contributing strategically to the commissioning of new supported living services
- Managing occupancy, CQC compliance, staffing, and budgets across all provisions
- Driving continuous improvement initiatives as Head of Operations
- Reporting on operational performance and supporting wider strategic planning
Skills and Experience Required: The ideal Head of Operations candidate will demonstrate:
- Significant experience in operations management roles within care groups
- A strong background in supported living and learning disabilities services
- Exposure to elderly residential care provision (ideally)
- A proven track record of working effectively with commissioners
- Excellent working knowledge of CQC requirements and regulatory standards
- Experience managing and developing Registered Managers across multiple services
- Strong financial acumen and budget management skills
- A base in or around the Midlands region
Package and Benefits: The successful Regional Head of Operations will benefit from:
- A highly competitive salary up to £70,000, depending on experience
- A permanent, full-time role with genuine strategic influence
- The opportunity to progress your career with a growing, ambitious care group
- Additional benefits to be discussed at interview stage
How to Apply: This Regional Head of Operations role is being managed exclusively by Pivotal People Care.
To apply or find out more, please contact Mike Tait in confidence: or apply with your CV
Email: mike@pivotalpeoplecare.com Tel: 01903 963805 | 07949 959015
Head of Operations, Operations Manager, care home group, supported living, learning disabilities, elderly care, Midlands, West Midlands, commissioning, CQC, senior care management