Complex Care Mobilisation Coordinator

Salary/Rate:£32,0000
Job type:Perm
Town/City:London
County:Greater London
Specialisms:Operational Management
Job ref:PP33927
Post Date:06.05.26
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Meet Our Recruiter

Mike Tait
Mike Tait
Founder | Director | Social Care Management Recruitment Specialist

About the Role

Care Mobilisation Coordinator - Complex Care Package Mobilisation Coordinator (London SE1)

Job Title: Care Mobilisation Coordinator 

Location: London Bridge, London, SE1, UK (Hybrid – 1 day home, 4 days office)

Salary: Up to £32,000 depending on experience

Contract: Full Time, Permanent, 37.5 hrs a week, some on-call rota responsibilities

Closing Date: 18th May 2026

Exciting Complex Care Mobilisation Coordinator Role in London SE1.
Join our fast-growing complex care provider as a Complex Care Mobilisation Coordinator based in the heart of London Bridge (SE1).
In this key role, you'll coordinate the onboarding of new complex care packages, liaising with clients, families, and internal teams to ensure seamless care delivery. If you're an excellent communicator with a passion for making a difference, this is your opportunity to join a supportive, values-driven team.

About the Complex Care Mobilisation Coordinator Role:

As a Complex Care Mobilisation Coordinator, you'll work closely with our Clinical, Recruitment, and Coordination teams to mobilise new care packages efficiently and effectively. This involves scheduling assessments, assigning care staff, preparing rotas, and maintaining compliance records. You'll be the key point of contact for clients, families, and commissioners, providing updates and escalating issues as needed.

Key Responsibilities of the Complex Care Mobilisation Coordinator

  • Coordinate new complex care package mobilisation under senior guidance
  • Communicate effectively with clients, families, commissioners, and internal teams
  • Schedule client assessments in partnership with the Clinical Team
  • Work with Recruitment and Coordination to assign care staff
  • Create staff profiles, arrange introductions, and prepare initial rotas
  • Maintain mobilisation records in care management systems
  • Ensure compliance with CQC guidelines and company policies
  • Provide updates to stakeholders, escalating issues as needed
  • Hand over care packages smoothly to the long-term care team

Skills and Experience Required for the Complex Care Mobilisation Coordinator

  • Experience in care coordination, administration, or mobilisation
  • Knowledge of complex care and CQC standards
  • Strong communication and relationship-building skills
  • Excellent time management and attention to detail
  • Proficiency in Microsoft Office and rostering systems
  • NVQ Level 2+ in Health & Social Care (or equivalent)

Benefits and Working Environment for the Complex Care Mobilisation Coordinator

  • Competitive salary of up to £32,000 depending on experience
  • Hybrid working: 1 home day, 4 office-based in London Bridge (SE1)
  • Professional development: Training and career growth opportunities
  • Supportive culture: Join a values-driven, compassionate team
How to Apply for this Complex Care Mobilisation Coordinator Role
If you're a skilled communicator with experience in care coordination and a passion for delivering person-centred care, we want to hear from you.
Click "Apply Now" to submit your CV and cover letter explaining why you're the ideal candidate for this exciting Complex Care Mobilisation Coordinator opportunity in London SE1.

Complex Care Mobilisation Coordinator | Complex Care | London SE1 | London Bridge | Hybrid Working | Up to £32,000 DOE | Excellent Communicator

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