Sales, Marketing & Client Relationship Manager

Sales, Marketing & Client Relationship Manager Job Title: Sales, Marketing & Client Relationship Manager Location: Field-based Hybrid working – covering East and West Sussex BN and RH Postcodes Typical areas include Horsham, Brighton and South Coast Sussex Salary: GBP £45,000 to £50,000 per year + quarterly bonus + expenses Job Type: Full-time, permanent, Mon-Fri (maybe some events outside this) 37.5 hrs a week. We’re on the lookout for someone who’s anything but shy and retiring. This role needs a confident, outgoing people-person – someone who’s just as comfortable at a networking breakfast as they are guiding a family through their care options. You’ll be the face of a small, high-end care home group across Sussex, building relationships, hosting events, and making sure the homes are firmly on the radar of local professionals and private clients alike. If you know how to turn curiosity into commitment, love meeting new people, and thrive in a role where no two days are the same ... get in touch to discuss this role further. Company Name: High-end Care Home Group (Recruitment by Pivotal People) Job Description: We’re partnering with a small, boutique care home group to recruit a Sales, Marketing & Client Relationship Manager – a dynamic and outward-facing role supporting beautiful, high-quality care homes across East and West Sussex. You’ll take the lead on building strong local relationships, raising brand awareness, and guiding families through their care journey – all while helping to grow private-pay occupancy across the group. Your role will involve building relationships with families, professionals, and local organisations, creating and delivering tailored marketing campaigns, and supporting care home teams to deliver an exceptional client journey from first enquiry to move-in. You’ll be hands-on with community events, lead generation activity, and team coaching. You’ll also monitor CRM and enquiry data to identify trends, improve conversion rates, and ensure a consistent, high-quality experience across all touchpoints. Qualifications: - At least 3 years’ experience in care home sales, marketing, or client engagement - Confident in all things Canva and alike to create beautiful advertising and marketing - A warm and confident communicator with a professional, approachable style - Proven track record in growing private-pay enquiries - Experience with local marketing and outreach - Full UK driving licence and the flexibility to travel across Sussex Benefits: - Circa £47,500 base salary - Quarterly performance bonus - Hybrid working - 25 days holiday plus bank holidays - Ongoing training and development Application Instructions: Apply now by sending your CV and a short cover note.

Sales & Community Engagement Manager Wiltshire | Gloucestershire | Oxfordshire - Swindon Location: Wiltshire | Gloucestershire | Oxfordshire (Field-based) Package: £47,500 + Quarterly Bonus + Car Allowance Contract: Full-time, 37.5 hrs | Permanent We’re looking for a confident, people-first sales professional to join a well-regarded care group as their new Sales & Community Engagement Manager – a regional role covering five premium residential and nursing homes across Wiltshire, Gloucestershire and Oxfordshire. If you know how to grow private enquiries, convert interest into action, and build lasting relationships within local communities, this one’s for you.

*Registered Manager - large Residential home in the Isle of Man - to £50k package* A genuinely fantastic opportunity has come up with our client in the Isle of Man, for a skilled and compassionate Registered Manager to lead an established residential care home on the Isle of Man. This is an opportunity for either a current resident to step into a well-respected hone and put their own stamp on the home - Or for a some relocating to experience the amazing Island and what it has to offer. This medium sized home could create the steppingstone for a fantastic new life for an experienced manager and all the perks that come with being an islander! Job Title: Registered Manager – Care Home Location: Isle of Man, UK Salary: £40,000 - £45,000+ (negotiable, depending on experience) + Relocation if needed Job Type: Full-Time, Permanent (40 hours per week) Relocation: Relocation assistance may also be available for the right candidate if relocating to the mainland UK or Northern Ireland.

Registered Manager - Spalding, Lincolnshire We're seeking an experienced manager to lead a well-respected Residential Care facility in Spalding, Lincolnshire. This is a brilliant chance to provide leadership across a diverse site, covering residential care, high dependency, and respite services. Your expertise will be key in maintaining their 'Good' CQC rating and ensuring the continued delivery of excellent care and smooth operations. The role involves overseeing daily activities, guiding a dedicated multidisciplinary team, and ensuring full regulatory compliance. Reporting directly to the Operations Director of this family-run organisation that runs multiple care homes across the country, you'll have the opportunity to make a real difference. We're looking for a experienced manager with Registered CQC history with a strong background in larger care settings, coupled with exceptional leadership and communication skills. This role is a full-time post 40 hours per week, commencing as soon as we find the right manager, with a competitive daily rate offered between £55,000 and £60,000 dependent on your level of experience. If you're ready for a rewarding challenge and want to contribute to a supportive environment, please register your interest as soon as possible as we will hold interviews as and when candidates apply and no set close date so don't hesitate to register you interest. For more information, please call Mike on 01903 963 805.