Service Manager - Supported Living

Salary/Rate:to £45000 + but negotiable for the right person DOE

Job type:Perm

Town/City:Eastbourne

County:East Sussex

Specialisms:Registered Managers

Job ref:PP33861

Post Date:28.04.26

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Meet Our Recruiter

Mike Tait

Founder | Director | Social Care Management Recruitment Specialist

+44 (0)1903 963805

+44 7949959015

mike@pivotalpeoplecare.com

About the Role

Service Manager - Supported Living Complex Needs (Eastbourne, BN26)

Job Title: Supported Living Service Manager

Location: Eastbourne, BN21, East Sussex, UK

Salary: Up to £48,000 per annum + bonus

Employment Type: Full-time, permanent, 40 hours per week

Start Date: May/June 2026 or as soon as possible

Closing Date: 05/05/2026 (rolling interviews, may close earlier)

Exciting Opportunity for a Supported Living Service Manager – New Autism Service in Eastbourne

Pivotal People is exclusively recruiting a Service Manager for a brand-new supported living service for adults with autism in Eastbourne. This is a ground-up role where you'll shape the supported living service from day one, building your team and setting the culture. If you're a steady Service Manager with complex autism expertise who wants the autonomy to do supported living right, this is the role for you.

About the Service Manager Role

Our client is setting up a bespoke supported living service tailored to one young person with autism (PDA features) and moderate learning disabilities. As the Service Manager, you'll lead the final setup phase, ensuring routines and spaces meet the individual's supported living needs.

Key Responsibilities of the Supported Living Service Manager

Lead and mentor staff in this supported living service
Ensure high-intensity support: 3:1 transitioning to 2:1
Manage two waking night staff – no sleep-ins for the Service Manager
Provide hands-on leadership, working alongside your supported living team

Skills and Experience Required for this Service Manager Role

Proven experience as a Supported Living Service Manager with complex autism and PDA understanding
Ability to stay calm in challenges, focus team on the person
Sees behaviour as communication, reacts with sense and kindness
Experienced supported living practitioner (Deputy or Service Manager) who leads from the front
Confidence to work directly with the individual when situations demand

Package and Remuneration for the Service Manager

Salary up to £48,000 per annum + discretionary bonus
23 days holiday + bank holidays
Life insurance
Local and area support, local HQ

How to Apply If you want a supported living Service Manager post with real autonomy to build a service right, let's talk.

All offers subject to references and DBS. Apply with your CV or call Mike Tait at Pivotal People Care on 01903 963805.

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